IAN C STRATHDEE Buffalo, NY • ian.strathdee@gmail.com • (470) 734-6861 www.linkedin.com/in/ian-s-1251039 PROJECT HIGHLIGHTS Elastic API Toolkit – Engineered a suite of PowerShell tools to manage Elastic Cloud ingestion pipelines, automate backup of Logstash configuration files, and streamline agent onboarding and template management. Dozens upon dozens of hours saved thanks to this scripting. Ansible Automation – Developed resilient Ansible automation with rollback logic to standardize Artifactory, Xray, and Java JRE upgrades across each environment; integrated with ServiceNow Runbooks to eliminate manual change requests and reporting overhead. TFS Access Overhaul – Redesigned access structures for over 200 TFS Team Projects while creating a scalable, audit-compliant permission model that aligned with corporate security standards. DevOps Knowledge Base – Authored and curated onboarding SOPs, disaster recovery guides, and architectural topology maps to reduce ramp-up time and improve incident response. Release Management – Oversaw build, QA, and delivery of municipal court system software, ensuring consistent, tested releases deployed across multiple U.S. county jurisdictions. CORE COMPETENCIES Automation & Scripting: PowerShell (Advanced), Bash, Ansible, Python (Basic) ServiceNow & ITSM: 7+ years leveraging ServiceNow for end-to-end IT operations including CMDB management, change control (RFCs), ticket triage, and cross-team coordination for production changes CI/CD & DevOps: Azure DevOps Server (TFS), Jenkins, Git, Ansible Tower Monitoring & Observability: ELK Stack (Elastic Agent, Logstash, Kibana, Elastic API) Cloud & Infrastructure: Azure, ELK, Java Oracle Cloud Infrastructure (OCI), Windows & RHEL Linux Security & Compliance: System Hardening, SSL/TLS, Wi-Fi Pen Testing, DR Planning Databases & Tools: PostgreSQL, SQL Server, InstallShield, SharePoint, Artifactory, FileZilla PROFESSIONAL EXPERIENCE M&T Bank – Buffalo, NY Technical Engineer III / Software Engineer II / Software Engineer I May 2017 – Aug 2025 • Solely managed Azure DevOps Server (formerly TFS) platform used by 1,000+ developers for 8+ years; supported 1,000+ modernized CI/CD pipelines, customized work item templates, and automated security recertifications using PowerShell and REST APIs. • Architected and implemented Elastic-based automation to facilitate automated backups and apply global modifications to the Cloud settings, thereby saving 16-24 hours of manual clicking and typing; this “API Toolkit” contained around 20 functioning scripts that saved weeks of manual work as well as helping narrow down root causes by having the backups to compare prior configurations to current settings. • Engineered and maintained 20+ advanced PowerShell tools to audit systems, monitor services, and automate user provisioning in enterprise environments. • Led cross-functional disaster recovery exercises for TFS/Azure DevOps, Robotic Process Automation, and Artifactory platforms, collaborating with InfoSec and audit teams. • Designed and delivered developer workshops and 1:1 sessions for Git branching strategies, getting started with Azure DevOps pipelines, best practices and troubleshooting. • Architected Ansible jobs to perform enterprise-wide Oracle Java upgrades to maintain security posture across all servers within the bank. • Developed Ansible playbooks to upgrade and configure GitLab, Artifactory, and Azure DevOps agents at scale. • Drove audit-readiness through proactive platform access recertification and security documentation in compliance- driven environments. Software Specialists (contracted to M&T Bank) – Buffalo, NY TFS Administrator Aug 2015 – May 2017 • Refactored access control across all 200+ Team Projects in TFS to comply with evolving bank-wide standards; integrated TFS with adjacent enterprise systems and created a set of scripts to make template changes per customer request, gathering info for audit responses, and one to alert if a user had been added individually by a project manager instead of following the approved processes. • Championed audit and security compliance initiatives, including DR exercises and hardening for all source control systems. HP Enterprise Services – Herndon, VA Release Manager (Gov. Contract) Sep 2014 – Aug 2015 • Directed release management for federally regulated ammunition logistics systems, safeguarding uninterrupted global supply chains under rigorous security standards. • Automated deployment and release-readiness workflows using PowerShell integrated with Visual Studio and TFS 2013. AmCad (American Cadaster) – Herndon, VA Senior Release Engineer / QA Analyst / Project Coordinator Apr 2008 – Sept 2014 • Progressed from Indexer to Project Manager, then transitioned to AmCad headquarters as a QA Engineer; promoted within 8 months to lead builds, releases, and deployments for large municipal systems across the U.S. and U.S. Virgin Islands. • Release Administrator responsible for end-to-end release cycles of court case management systems supporting dozens of U.S. municipalities. • Designed and implemented automated deployment pipelines using Jenkins, Automated Build Studio, MSBuild, and Flexera InstallShield. • Led product go-lives and authored client-specific SQL deployment packages with complete technical documentation. EBE Technologies – East Moline, IL System Administrator 2005 – 2007 • Supported remote client environments, user management, and Tier 1–2 helpdesk issues. EDUCATION University of Illinois @ Urbana-Champaign (2005) Bachelor of Science – Management Information Systems